Completely agree with previous reviewer
This is a pretend operation with "collections" and "the lenders" used as scary bad cops but the whole thing is run by Rachel and Andy two girls running around an empty office.
I got a loan with these guys then missed a couple payments as went through a tough time - they have been non stop texting emailing and calling me threatening legal action threatening criminal charges Amongat other things and believe me they hounded me for the last 6 months... I have been so stressed and exhausted I didn't seem to notice that every time I asked for a statement or a payout figure they say they will ask for one they don't have access to that info and then resume the harassment.
I just figured out that I have overpaid the outstanding balance by over six hundred dollars and they are refusing to give me a statement until I make three more payments totalling $330 before they will give me a statement! I now look up the credit protections act and they cannot do that! Nor can they continue debt collection activities once I've asked for a payout figure, nor can they decline to provide one.
I sacrificed a lot to be able to make the payments. I could have paid it out in January and avoided huge stress and an argument over money which has caused the final end of my marriage.
I call them to sort it out and can you imagine - not 1 person available to return my call. Now it's been two weeks I've called 8 times, emailed and left messages and NO acknowlddgemebt of my issue (due immediately as per the website) nor do I know who the contact person is who will be dealing with my issue. They are full of *** and just plain thieves.
DO NOT BORROW FROM THEM - Bondloans, Elancorp, cash at call
Product or Service Mentioned: Cashcall Loan.
Reason of review: Problems with payment.