I have attempted to refinance with cash call 3 times over last year. each time they advertise low rates on their site when you call they confirm the rate.
I sent them my documents that appraisal and loan docs were signed and last minute they tell me that the rate was not locked and the rate is higher now by 0.5% . I am going to complain to appropriate overseeing agencies. They are scam. they misrepresent rates, tell you rate is locked and then after spending so much time and energy you find out that it was not locked.
people should not trust this company when you try to call and complaint they give you the runaround and waste your time.
dont waste your time with this company. apparently management does not care because they are not reachable.
Product or Service Mentioned: Cashcall Loan.